TERMS OF SERVICE
Last Updated: April 21, 2025
1. INTRODUCTION
Welcome to The Hyrox Lab ("we," "our," or "us"), a brand operated by Fit For Life Health and Fitness. By accessing or using our website at www.thehyroxlab.com ("Website") and any services, content, features, or products offered through the Website (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").
Please read these Terms carefully. If you do not agree with these Terms, you must not access or use our Website or Services.
2. ELIGIBILITY
You must be at least 18 years old to use our Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age. If you are under 18 years of age, you may only use our Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.
3. ACCOUNT REGISTRATION
To access certain features of our Services, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete. You are solely responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
4. SERVICES AND PRODUCTS
4.1 Training Programs and Content
Our Services include digital training programs, workout plans, instructional content, and related fitness materials. These are provided for informational and educational purposes only.
4.2 Physical Activity Risks
Our training programs involve physical activity, which carries inherent risks. You should consult with a qualified healthcare professional before beginning any exercise program, particularly if you have any medical conditions or concerns about your physical fitness.
4.3 Results May Vary
Results from using our training programs vary depending on individual factors, including but not limited to effort, consistency, physical condition, and adherence to the program. We do not guarantee specific results.
5. PAYMENT TERMS
5.1 Pricing
All prices listed on our Website are in Australian Dollars (AUD) unless otherwise specified. Prices may change at any time at our discretion.
5.2 Payment Processing
We use secure third-party payment processors to handle transactions. By making a purchase, you agree to their terms of service and privacy policies.
5.3 Refund Policy
We offer a 7-day refund policy from the date of purchase. To request a refund, contact us at info@thehyroxlab.com. Refunds are provided at our discretion and may not be available for certain promotional offers or discounted products as specified at time of purchase.
6. INTELLECTUAL PROPERTY
6.1 Ownership
All content on our Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and the compilation of all content, is our property or the property of our licensors and is protected by Australian and international copyright laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include the right to:
- Modify, reproduce, or distribute our content
- Use our content for commercial purposes
- Remove any proprietary notices from our materials
- Transfer your access to the Services to another person
- Use our Services in any manner that could damage or overburden our systems
7. USER CONDUCT
You agree not to:
- Use our Services for any illegal purpose
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Interfere with the operation of our Services
- Attempt to gain unauthorized access to our Services
- Share your account credentials with others
- Post, upload, or transmit harmful or offensive content
8. USER CONTENT
8.1 Ownership of User Content
If you submit content to our Website (such as comments, testimonials, or social media posts that we repost), you retain ownership of your content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display your content in connection with our Services and promotional materials.
8.2 Responsibility for User Content
You are solely responsible for any content you submit to our Website. You represent and warrant that you have all necessary rights to submit such content and that it does not violate any third-party rights or applicable laws.
9. DISCLAIMERS
9.1 No Professional Advice
Our Services provide fitness and training information for general informational purposes only. They are not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider before starting any fitness program.
9.2 Warranty Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIT FOR LIFE HEALTH AND FITNESS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES IS LIMITED TO THE AMOUNT YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Fit For Life Health and Fitness and its officers, directors, employees, and agents from and against any claims, disputes, demands, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
12. MODIFICATIONS TO SERVICES
We reserve the right to modify or discontinue, temporarily or permanently, our Services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
13. CHANGES TO TERMS
We may revise these Terms at any time by updating this page. Your continued use of our Services after any changes to these Terms will constitute your acceptance of such changes.
14. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within Victoria, Australia.
15. DISPUTE RESOLUTION
Any dispute arising from or relating to these Terms or your use of our Services shall first be resolved through good-faith negotiations. If such negotiations fail, any dispute shall be resolved through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration.
16. SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions.
17. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us regarding our Services and supersede any prior agreements, oral or written, regarding our Services.
18. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
The Hyrox Lab
Fit For Life Health and Fitness
1220 Burwood Highway
Upper Ferntree Gully, Victoria, 3156
Australia
Email: info@thehyroxlab.com
Phone: +61 421 882 190